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Faq
Check that your browser does not have settings enabled that limit the display of web pages. Also, if you have a firewall or software that blocks sites not on the list, check that as well. Additionally, ensure that your internet connection is stable and smooth.
For further questions or issues, use the platform guide or contact us at:
Check your connection and the settings of your browser or mobile device. Make sure you have provided a correct and valid email address necessary to verify your account.
Also, check if the platform is under maintenance, as this state temporarily prevents access and registration.
If you do not receive the verification emails with the one-time code, check if your mailbox is full, make sure that your email provider has not mistakenly marked
the email as spam by checking the spam folder. Ensure that you have provided a valid email address that can also be accessed on mobile devices. If everything is correct, contact support at the following address:
For further questions or issues, use the platform guide or contact us at:
Check your connection and the settings of your browser or mobile device. Make sure you have provided a correct and valid email address necessary to verify your account.
Also, check if the platform is under maintenance, as this state temporarily prevents access and registration.
If you do not receive the verification emails with the one-time code, check if your mailbox is full, make sure that your email provider has not mistakenly marked the email
as spam by checking the spam folder. Ensure that you have provided a valid email address that can also be accessed on mobile devices. If everything is correct, contact support at the following address: